Frequent questions

This page is dedicated to the most frequently asked questions we are asked with their respective answers.

When calling us to make a reservation, we will give you the Elban Hotelkeepers Association email address or their telephone number to contact in order to receive a particularly convenient fare on the Piombino-Portoferraio and Portoferraio-Piombino route upon your reservation with us.

The airport is about 20 minutes by taxi from the CapoBianco Residence in La Pila, between Procchio and Marina di Campo.

The distance from the port is approximately 1.8 kilometers. It takes about 3 minutes by car or about half an hour on foot to reach the Residence. To get to the Residence, read the dedicated page

» we are located in a residential area, therefore there are no stores in our vicinity. But with a 3 minute drive your can reach anything you need.
» in Portoferraio you’ll find the main two supermarkets, CONAD SUPERSTORE and COOP. The second one is close to the commercial port, the first one is at about 1/2 km from the first, take the second round about before leaving town

» you will also find: the hospital, 3 pharmacies, several other supermarkets and discount stores, shops, a weekly open air market (every Friday), boat, car and bike rental agencies, snorkeling/scubadiving and sailing schools, several museums, coffee-bars, restaurants, … in short, anything you need.
» Portoferraio is also the departing site for all buses and excursion boats to any tours around Elba and to the other archipelago islands.

» we have direct access to the beach from our property: you can leisurely leave your apartment just wearing your bathing suit and flip flops and hop to the shore
» the beach is public. You are welcome to use our garden lounge chairs on the beach, provided that you kindly return them on your way back
» in the center of the beach you’ll find a coffee bar/restaurant that lets beach chairs and umbrellas

Padulella beach, which is part of the Marine Reserve established in 1971.

The Capobianco beach is next to that of Padulella, to the left side and can be reached on foot in about 2-3 minutes or by swimming.

» no, there are no extra fees, except for air conditioning / heating which will be charged by meter reading if used
» linen and towels are included and changed weekly
Every apartment has:
» a fully equipped kitchen or kitchen area
» an outdoors eating area
» a private parking space

yes, there is a Euro 150,00 deposit. It will be returned after the management’s inspection at time of departure, provided the apartment has no damages and is returned in good conditions.

At arrival, from 10:00 am you will receive a temporary private parking. Check-in time usually is on Saturday afternoons. Time varies, according to the number of guests’ arrivals and departures.

You have to set "Via Capobianco 11, Portoferraio"

Yes, we do, all over the garden, and it’s free

Yes, we do accept Visa, Mastercard, Maestro, CartaSi and Italian Bancomat

Yes, there are frequent connections in summer and the site to contact for timetables and all information is
More information on the islands is available at:

We will be happy to give you useful information for any sport of your choice, from golf, to trekking, sailing, kayaking, and other sports.

Inquiries & Bookings

Would you like to know availability or book a holiday at our residence ?